Session 5

Measuring success

Metrics for planning, execution and delivery

June 8, 18:00 - 21:00 BST
10am–1pm PDT / 1–4pm EDT / 6–9pm BST / 7–10pm CEST

June 9, 14:00 - 17:00 BST
6–9am PDT / 9am–12pm EDT / 2–5pm BST / 3–6pm CEST

See session details

Meet our session contributors

HOST

Anjuan Simmons

Engineering Coach

Help Scout

co-HOST

Smruti Patel

Head of LEAP & Data Platform

Stripe

SPEAKER

Neetika Bansal

Head of Engineering,

Money Movement

Stripe

SPEAKER

Julia Pottinger

Training & Development Manager

QualityWorks Consulting Group

SPEAKER

Christine Spang

Co-Founder & CTO

Nylas

MODERATOR

Smruti Patel

Head of LEAP & Data Platform

Stripe

Panelist

Emily Nakashima

VP Engineering

Honeycomb.io

PANELIST

Raji Rajagopalan

Partner Engineering Director

Microsoft

PANELIST

Kathryn Koehler

Director, Productivity Engineering

Netflix

Meet our session contributors

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Session overview

From retention and engagement, to customer feedback and engineering velocity - there are many ways to judge your team’s success - but with so many ratios and metrics, how can you be sure which one is right to use, and when? In this session you’ll hear talks on: 

How to understand your team’s priorities, build alignment, and define goals to ensure success

Strategies for determining your team’s velocity, understanding when your team is stuck, and how to iterate and unblock your workflows

Frameworks for looking back at your work and measuring it against the targets put in place, ensuring success against business and technical metrics

Ways of measuring the human side of success in your organisation, on individual, team, and business levels

Hosted by 

Smruti Patel

Head of LEAP & Data Platform

Stripe

Smruti is an engineering manager at Stripe, where she leads the LEAP (Latency, Efficiency & Performance) and Data Platform engineering organizations. Prior to that, she led multiple teams at VMware, including backups and disaster recovery. Her interests include mentoring and coaching, hiking with her boys, and traveling.

Talk

Planning for success when scaling rapidly

Successful planning is key to organizational success. 

In this talk you will learn how to plan - including creating goals, prioritizing effectively, setting expectations and driving alignment on the plans. 

Neetika Bansal

Head of Engineering, Money Movement

Stripe

Neetika Bansal leads engineering for the Money Movement teams at Stripe. Her teams are responsible for building the product experiences and platforms to provide powerful money movement capabilities to Stripe users. Her interests include reading, hiking, and mentoring other engineering leaders.  

Talk

Creating and executing achievable goals for your high performance team

Goal setting is an important aspect of tracking and measuring tasks, accomplishments and success. It strikes a balance between the expectations of managers and their team with what is delivered. 

Setting vague goals or having no goals at all can lead to misunderstandings and end objectives not being achieved. You can counter this by having goals that are clear, detailed and easily understood by all parties. Following up on those goals through 1:1’s, team meeting and async communication are also key to ensuring follow-through, removal of blockers as well as goal completion. 

Julia will walk you through some tips that you can use to create and help your team execute these goals.

Julia Pottinger

Training and Development Manager

QualityWorks Consulting Group

Julia Pottinger is a Training and Development Manager at QualityWorks with expertise in manual, automated, and API testing and training. She is passionate about sharing her knowledge and experience, contributing to the testing community through writing articles, delivering testing content on Test Automation University as well as her YouTube channel and blog.

Talk

Achieving and measuring success at scale

There are numerous factors, metrics, and tools that can be effectively used to measure the success of an individual and team. But what happens when you find yourself in hyper-growth and rapidly scaling? How do you properly balance what is making an impact today, versus how to set your growing team up for success tomorrow?   

In this session, Christine will discuss the impacts of scale and how to think about priorities, metrics, and measuring success based on the size and growth of your organization and business.  

Christine Spang

Co-Founder & CTO

Nylas

Christine is CTO and co-founder of Nylas. 

She studied Engineering at MIT and enjoys rock climbing and exploring the outdoors in her free time.  

Panel

On the human side of engineering success 

Although measuring the success of your work isn’t easy, there are plenty of metrics and tools you can use to do so. What’s harder, however, is measuring the success of the people in your team - are they feeling happy, do they feel safe at work, do they want to do the work that they’re doing? And it’s not just your team, but measuring this on a personal level is challenging too. 

In this session, we’ll discuss how to measure the human side of success on your engineering teams, and how to troubleshoot if something’s not quite right. 

MODERATOR

Smruti Patel

Head of LEAP & Data Platform

Stripe

PANELIST

Raji Rajagopalan

Partner Engineering Director

Microsoft

Raji is a Partner Engineering Director in C+AI at Microsoft. She believes Cloud and data are two superpowers every company can use to digitally transform themselves. She currently runs a team of distributed developers building an Azure service for remote intelligent testing called Test Base for Microsoft 365. When not building tech, she is speaking, writing, mentoring, or jogging. 

PANELIST

Kathryn Koehler

Director, Productivity Engineering

Netflix

Kathryn is the Director of Engineering for the Develop Domain within Netflix’s central Productivity Engineering org, where her teams focus on simplifying and accelerating the inner loop of development. 

In her 20+ year career, she has scaled and led engineering teams in ways that allow her inner nerd to thrive. 

PANELIST

Emily Nakashima

VP Engineering

Honeycomb.io

Emily is VP Engineering of Honeycomb.io. In the past, she's worked on javascript, web perf and monitoring at companies like Bugsnag & GitHub. 

In her free time, she organizes an unconference called AndConf, makes many checklists, and likes to talk about disaster preparedness.

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